Rear Shock Adjustment - Page 2 - Yamaha Star Stryker Motorcycle Forum
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Old 04-16-2012, 06:58 PM   #11 (permalink)
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Default Re: Rear Shock Adjustment

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Originally Posted by immortal13
Yeah, I know that Toby, but I bought my bike from a dealer in Wisconsin.....and I live in Texas. I've used my local dealership for a couple of things, plus bought a few parts, oil, ect. through them. I'm sure when they pull my name up in their system it probably says in bold "DID NOT BUY BIKE FROM US".....so I kinda expected the unfriendly attitude. If they don't improve on this, I'll just buy every **** thing I need ONLINE.

You hear that Tyler Yamaha....it's called the internet!!
Ya that sucks so you have a check mark in the box next to (suck every penny out of him you can)
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Old 04-16-2012, 07:07 PM   #12 (permalink)
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Default Re: Rear Shock Adjustment

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Originally Posted by Toby
Quote:
Originally Posted by immortal13
Yeah, I know that Toby, but I bought my bike from a dealer in Wisconsin.....and I live in Texas. I've used my local dealership for a couple of things, plus bought a few parts, oil, ect. through them. I'm sure when they pull my name up in their system it probably says in bold "DID NOT BUY BIKE FROM US".....so I kinda expected the unfriendly attitude. If they don't improve on this, I'll just buy every **** thing I need ONLINE.

You hear that Tyler Yamaha....it's called the internet!!
Ya that sucks so you have a check mark in the box next to (suck every penny out of him you can)
Oh yeah, I'm sure I do lol.

The other day I went by just to buy oil and a filter, and I kid you not I stood there about 5 minutes before any of the THREE people behind the counter acknowledged my presence. And that was only because I finally said, "umm, excuse me can I buy some oil please?"
Of course they were all 3 engrossed in their computer screens, but still...

One of the 2 men was training a new girl. I was thinking to myself...way to go training the new girl how to ignore a customer who is right in front of her. Pathetic really
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Old 04-16-2012, 10:54 PM   #13 (permalink)
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Default Re: Rear Shock Adjustment

Quote:
Originally Posted by immortal13
Quote:
Originally Posted by Toby
Quote:
Originally Posted by immortal13
Yeah, I know that Toby, but I bought my bike from a dealer in Wisconsin.....and I live in Texas. I've used my local dealership for a couple of things, plus bought a few parts, oil, ect. through them. I'm sure when they pull my name up in their system it probably says in bold "DID NOT BUY BIKE FROM US".....so I kinda expected the unfriendly attitude. If they don't improve on this, I'll just buy every **** thing I need ONLINE.

You hear that Tyler Yamaha....it's called the internet!!
Ya that sucks so you have a check mark in the box next to (suck every penny out of him you can)
Oh yeah, I'm sure I do lol.

The other day I went by just to buy oil and a filter, and I kid you not I stood there about 5 minutes before any of the THREE people behind the counter acknowledged my presence. And that was only because I finally said, "umm, excuse me can I buy some oil please?"
Of course they were all 3 engrossed in their computer screens, but still...

One of the 2 men was training a new girl. I was thinking to myself...way to go training the new girl how to ignore a customer who is right in front of her. Pathetic really
Wow sounds like you need to find a new shop? And you couldn't expect them to notice you over some girl they wanted to train, er I mean were training? :
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Old 04-16-2012, 11:03 PM   #14 (permalink)
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Default Re: Rear Shock Adjustment

This wasn't even some super hot girl, and besides it wasn't like they couldn't see me standing there. I was literally 2 feet in front of them. Never got a smile, how's your day going sir or anything....**** a "[email protected]#k you buddy" would've been better than just ignoring me. I run a customer service business and I would never dream of treating a customer that way....total bullshit. And I would love to use another shop, but they're the only Yami dealer around.
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Old 04-17-2012, 07:49 AM   #15 (permalink)
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Default Re: Rear Shock Adjustment

Sad, but true. Most of the parts people I have run into now days can't think for themselves either. Case in point, I went to the Harley dealer some years ago to buy a replacement windshield for my bike. Yeah, it's an older model but the bikes haven't changed much and I thought I could find a relacement there. The parts guy asked me the model bike and tried to look it up on his computer. Of course, they didn't stock it and couldn't get a windshield for that model so I told him that the bike was outside and we could measure it to see if there was one that would fit. He wasn't even willing to come take a look at it because he said if it wasn't in his computer with a specific part number he couldn't help me. Sorry Bud, move on down the line. You're wasting my time. That's the attitude I often get.
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Old 04-17-2012, 09:00 PM   #16 (permalink)
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Default Re: Rear Shock Adjustment

2nd trip to the bike mechanic (shop I just discovered only 6 blocks from my house), and the guy still can't get the shock adjusted.

I bought a spanner wrench at the yami dealership (progressive brand), and he couldn't seem to get the wrench to lock on the "dial" on top of the spring. He said he needs me to come back to take the wheel off so he can get to it. Is this necessary?
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Old 04-17-2012, 09:06 PM   #17 (permalink)
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Default Re: Rear Shock Adjustment

Quote:
Originally Posted by immortal13
2nd trip to the bike mechanic (shop I just discovered only 6 blocks from my house), and the guy still can't get the shock adjusted.

I bought a spanner wrench at the yami dealership (progressive brand), and he couldn't seem to get the wrench to lock on the "dial" on top of the spring. He said he needs me to come back to take the wheel off so he can get to it. Is this necessary?

I have a motorcycle jack and I just jack it the bike off the ground and turn it with my hand. But I do have the low and mean spring so when weight is off the bike its loose. But no, you do not need to take the wheel off. That's just bad mechanic'en.
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Old 04-17-2012, 09:10 PM   #18 (permalink)
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Default Re: Rear Shock Adjustment

Jack it up, take both small side covers off right side, use a long screwdriver and tap lightly with hammer in slot of adjustment ring to adjust. 5 minutes top!!
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Old 04-17-2012, 09:11 PM   #19 (permalink)
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Default Re: Rear Shock Adjustment

BTW the Dealer should have given you a tool bag when you bought the bike to accomplish this easily on your own.
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Old 04-17-2012, 09:16 PM   #20 (permalink)
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Default Re: Rear Shock Adjustment

Yes and reading owner's manual will help also!
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