Brand New Stryker - Will Not Start

I bought a brand new stryker about a month ago. It's still under warranty... but it's sunday and i want to ride. I went to start it the other day and it was just making a sound like sparks coming from a loose wire. I charged the battery and tightened the terminals and now it will turn to the "on" position fine, and show everything in the gauges...

Now when i try to start it - it will simply "Pop" like the sound when you smack positive and negative terminals together on a battery charger. It will take a second, the guage will reset, and it will be back to normal. The bike runs if someone pushes and i Jump stat it, but it will not start on it's own.

Ideas? Where is the starter located?