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Just Bought...

1232 Views 4 Replies 4 Participants Last post by  AHam
Yesterday I bought ISO Grips (chrome with black), Trident Bar End mirrors and Mini ISO Wing pegs, the only problem is that even though I paid $50 for 2 day shipping and the company's website indicated that all parts were in stock, I get an email telling me that the mirrors are on back order and won't be in for 3-6 days. :mad:

I asked for a refund on the $50 2 day shipping and was informed that if I did that then the parts would ship USPS ground. REALLY? :eek:

If you purchase something and pay for expedited shipping what are your expectations? I checked the site to ensure that all parts were in stock, I made the purchase before 9:30 am PCT (where the business is I think) so the expectation was delivery Saturday or Monday at the latest. They wouldn't even send the parts they had (not that it would do any good since it was the mirrors out of stock) with a follow up of 2 days shipping on the remaining part.

I may have misunderstood the Customer Service Rep which is why I'm not pasting their name anywhere here (read I'm venting because I'm impatient), but I don't think so.

But pics will follow once I get them on the bike.
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I am also very impateint when waiting for new stuff, but I have learned that 2 day and overnight shipping usually doesn't work. I have been lucky on some occations, paid for the 5-7 day shipping and the part was here is 3-4 days. I guess it is hit or miss.

If you are going to pay for 2 day or overnight, I would suggest to calling the company. ;D
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