[ryderjay]

My dealer and the MA Registry of Motorvehicles is killing me...

I "purchased" my stryker on Aug 17th. I couldn't get plates for it due to MA's requirement for proof of insurance. Your insurance company has to stamp a signed copy stating that your vehicle is in fact insured. Since I don't have a local branch for insurance we had to mail the forms to USAA/progressive. No big deal, takes a couple days and boom we're done. or so the story goes.

So I get a phone call from the dealer, the overnight shipment of my insurance form was delayed in transit so it'll be a few more days. Minor annoyance, but no biggie. A few days pass and I get another phone call earlier this evening...

Dealer: "So our runner when to get your plates and the RMV refused to issue your registration. They cannot confirm that you have paid sales tax on your trade-in and cannot issue plates since you did not pay sales tax on the full amount for the Stryker."

Me: "Ummm... ok. So I'm from Virginia where none of this insanity takes place. Can you elaborate more on what needs to be done?"

Dealer: "Well if you could e-mail or fax me a copy of your current virginia registration we should be good to go. Otherwise you'll owe a little over $300 in tax to satisfy the RMV."

Me: "You mean you'll owe a little over $300 in taxes."

Dealer: "Uh, I don't follow. You would have to pay the tax."

Me: "Actually, I signed the purchase for XXXX with tax included. It's not my mistake that you did not research the tax code regarding trades of vehicles purchased and registered out of state."

Dealer: "Well this won't be a problem, because we are going back to the RMV tomorrow with your registration which should satisfy the RMV. If not we will just have to talk from there."

Me : "I can send you a copy of my registration and a copy of the bill of sale from Britt Motorsports in Morehead City NC where I purchased and paid taxes on the vehicle. I took off work this Wed with the sole purpose of coming to your shop to pick up my bike and conclude our business. The bike will be plated and ready to go Wed morning."

Dealer: "We're doing our best to get you on your Stryker in a timely manner."

Me: "Where I'm from a timely manner is same day, next day at most. See you Wed. Please call me if you run into troubles tomorrow with the RMV. have a good evening."

Dealer: "You as well."

:frusty: :frusty: :frusty: :frusty:

Please excuse what I'm about to say, any of you who are from MA or are attached to this state... but MA absolutely blows my mind as to how insanely difficult they make EVERYTHING. I HATE this state. The majority of my firearms I own... illegal in MA. Want to buy a car or bike? That's 6.25% tax and it'll be 3 or more days till you can drive away with it. Want to get a carry permit in MA? Sure, if you have the $$$... and despite the fact that your military training is far superior to any firearms "class" provided, you still have to take the classes. Oh but wait, if you aren't a resident of MA. Well then, depending on which town you live in / talk to the rules are different... so good luck figuring it out.

/end rant

 

[Silkentek]

My dealer and the MA Registry of Motorvehicles is killing me...


Dealer: "We're doing our best to get you on your Stryker in a timely manner."

Me: "Where I'm from a timely manner is same day, next day at most. See you Wed. Please call me if you run into troubles tomorrow with the RMV. have a good evening."

Dealer: "You as well."

I think at this point I would be saying to that dealer "I ride my new bike home wed, or you can give me my old bike back, plus reimbursement for my wasted time and I will take my business elsewhere...."
yeeesh
we had it ridiculously easy when we bought mine... walked in, was pre-qualified so signed 3 pieces of paper, a few hours later after they put fluids and battery in the bike and test rode it... rode out on it.
Left my bike as the trade in, and just had a small chit in my wallet as temporary registration... **** this time I didn't even have to prove I had insurance, (tho that was the first thing I did before pulling off the lot lol)
I hope you DO ride home on your new stryker Wednesday =)

 

[wayne]

I feel for you. The bureaucracy in this state is ridiculous. I fighting for a title on a trailer I own. RMV says they shipped the title to the bank that had the loan. Bank says the RMV has the title and it should have been sent to me. In the meantime I can't sell the trailer cuz I don't have the title. Politicians bah! Always want your money and say they're "helping" you out. Hey let's raise gas taxes in a poor economy, got to make money somehow.
sorry for the rant!

 

[ryderjay]

I think at this point I would be saying to that dealer "I ride my new bike home wed, or you can give me my old bike back, plus reimbursement for my wasted time and I will take my business elsewhere...."
yeeesh
we had it ridiculously easy when we bought mine... walked in, was pre-qualified so signed 3 pieces of paper, a few hours later after they put fluids and battery in the bike and test rode it... rode out on it.
Left my bike as the trade in, and just had a small chit in my wallet as temporary registration... **** this time I didn't even have to prove I had insurance, (tho that was the first thing I did before pulling off the lot lol)
I hope you DO ride home on your new stryker Wednesday =)

Me too! Yeah I'm used to riding off the lot same day, only time I ever had to wait was the time they had to uncrate a bike I bought that they left packed up to keep it flawless. It was a limited production R6 so they wanted to keep the value up by preventing people from touching it. This state is insane.

I would have told them deals off, but all the paperwork is signed, titles are signed, and they were the only Yamaha Dealer within a reasonable days ride from me. And they were the only dealer that had a Stryker marked down as low as this one. Oh well... here's to hoping. Gotta think positive, right? :nod:

 

[ryderjay]

I feel for you. The bureaucracy in this state is ridiculous. I fighting for a title on a trailer I own. RMV says they shipped the title to the bank that had the loan. Bank says the RMV has the title and it should have been sent to me. In the meantime I can't sell the trailer cuz I don't have the title. Politicians bah! Always want your money and say they're "helping" you out. Hey let's raise gas taxes in a poor economy, got to make money somehow.
sorry for the rant!

Aren't they planning on an automatic tax on gas that would raise and lower proportionally to the cost per gallon of gas? Which basically equates to taxation without representation. So much for being the "Spirit of America" and the founding state of our country..... this state has strayed WAY off course from what it was when it was founded..... I need to move back south. lol :madgrin:

 

[wayne]

They just raised the tax on gas and cigarettes a couple of weeks ago. Doesn't matter to much if your out Boston way, but if your on the western end of the state were it's a 1hr+ drive to work it really hits the little guy. Course they don't care, they don't have to pay for transportation.....or insurance... or.....

 

[Strykeback]

Can't punish the dealer on a sale for idiots at the MV office. I am sure they don't need the hassle either. They just want to make money and like so many government agencies getting bloated they are in every aspect of business and our lives.

 

[ohchit92]

I would be working in some free **** if I was you

 

[ryderjay]

Can't punish the dealer on a sale for idiots at the MV office. I am sure they don't need the hassle either. They just want to make money and like so many government agencies getting bloated they are in every aspect of business and our lives.

I'm not bashing the dealer as much as I am bashing vehicle registration in this state. I will say that I will be bashing them if they think I will be paying for their mistake.

 

[Guest]

As a businessman/reseller, I explain to my customers (the few times that I'm questioned about it) that taxes are not something I have any control over - I collect them, in whatever amount required, for another entity, so that I am not prosecuted by said entity. And, as long as a business I was buying something from was acting in good faith, I wouldn't question them as to any unforeseen penalty (tax) that the state levied. I definitely wouldn't expect them to pay it. I fail to see how they made a mistake not knowing the the RMV was going to take the position it obviously did. I can certainly understand your frustration but think it's misdirected.

That said, MA definitely has some bloated bureaucracy. In Texas, all I need to get insurance on a vehicle is the VIN, an insurance company willing to issue a policy and some money. Click "print" and I have proof of insurance.

 

[Stryker2012]

Ummmmm, that whole thing sounds hokey on the dealers part. All vehicle I have purchased and registered in the state of mass, have gone like this:

the insurance faxes the binder (proof of insurance) to the dealer, or it can be downloaded from the site itself. No mail...no stamps or signed copy.....

Never heard of having to pay sales tax on a trade-in, that is what the dealer eats on negotiation, and the sales tax is 6.25 percent of what the dealer sells the bike to you for (after trade) , which you have already paid to the dealer in the sales contract.

So it sounds like the dealer is dicking you, not the registry. (and my bike is insured with progressive too...not too many choices for bike insurance in mass), and the dealer had the binder within minutes after calling progressive. Like I told you before, I rode my bike out within the hour after paying for it....and it would have been sooner except they were registering 2 other bikes also.

 

[Silkentek]

Ummmmm, that whole thing sounds hokey on the dealers part. All vehicle I have purchased and registered in the state of mass, have gone like this:

the insurance faxes the binder (proof of insurance) to the dealer. No mail...no stamps or signed copy.....

Never heard of having to pay sales tax on a trade-in, that is what the dealer eats on negotiation, and the sales tax is 6.25 percent of what the dealer sells the bike to you for (after trade) , which you have already paid to the dealer.

So it sounds like the dealer is dicking you, not the registry. (and my bike is insured with progressive too...not too many choices for bike insurance in mass), and the dealer had the binder within minutes after calling progressive. Like I told you before, I rode my bike out within the hour after paying for it....and it would have been sooner except they were registering 2 other bikes also.

I smell something fishy then... lol
I too just call my insurance company out here and give them the vin # and since we already have a policy with them for the other stryker and the 950 no money even changes hands initially.
they would have immediately faxed over proof as well if it was necessary (like it was on our first bike purchase)
just because papers are signed doesn't mean you can't make that dealer think you are a walk if he keeps hanging you up =)

 

[Strykeback]

I'm not bashing the dealer as much as I am bashing vehicle registration in this state. I will say that I will be bashing them if they think I will be paying for their mistake.

My statement was more a broad statement than it was directed at anyone. Someone earlier stated to walk away and I just think they are victim in this well. I think they ought to help you more in getting this resolved than just saying you need to cough up more cash.

 

[ryderjay]

My statement was more a broad statement than it was directed at anyone. Someone earlier stated to walk away and I just think they are victim in this well. I think they ought to help you more in getting this resolved than just saying you need to cough up more cash.

This is why I'm peeved with the dealer:

Ummmmm, that whole thing sounds hokey on the dealers part. All vehicle I have purchased and registered in the state of mass, have gone like this:

the insurance faxes the binder (proof of insurance) to the dealer, or it can be downloaded from the site itself. No mail...no stamps or signed copy.....

Never heard of having to pay sales tax on a trade-in, that is what the dealer eats on negotiation, and the sales tax is 6.25 percent of what the dealer sells the bike to you for (after trade) , which you have already paid to the dealer in the sales contract.

So it sounds like the dealer is dicking you, not the registry. (and my bike is insured with progressive too...not too many choices for bike insurance in mass), and the dealer had the binder within minutes after calling progressive. Like I told you before, I rode my bike out within the hour after paying for it....and it would have been sooner except they were registering 2 other bikes also.

My dealer made me mail the proof of insurance forms, even though progressive questioned that course of action and offered to fax the RMV-1 form t the dealer. Dealer insisted the RMV would NOT accept a faxed certification from my insurance. On top of this, they are now trying to say I will have to pay the sales tax on the entire price of the Stryker, even though I already paid sales tax on the bike for the amount I owed after trade. I questioned this, and they insisted that in MA that's how it works, you get a tax credit for your trade in a sense. Now they are saying I may have to fork up 300 more bucks. Not my problem in my opinion. According to the MA tax code for vehicle purchase my trade had tax paid on it previously so it qualifies for the tax relief. I will not pay more tax just to make a dealer's life easier when I do not owe that tax. They will pay that tax or the deal is off if the RMV refuses to play nicely. I agreed to and paid the amount i signed for under good faith that my dealership knew what they were doing. I am now left to consider just how knowledgeable they are. And the guy I'm dealing with, is the sales manager.


As for being frustrated with Mass... well my issues with this states have just been building since i was stationed here, haha.

 

[Guest]

And if the dealer isn't acting in good faith, this is a great time to find out. Before you ride off on the bike.

 

[Stryker2012]

This is why I'm peeved with the dealer:



My dealer made me mail the proof of insurance forms, even though progressive questioned that course of action and offered to fax the RMV-1 form t the dealer. Dealer insisted the RMV would NOT accept a faxed certification from my insurance. On top of this, they are now trying to say I will have to pay the sales tax on the entire price of the Stryker, even though I already paid sales tax on the bike for the amount I owed after trade. I questioned this, and they insisted that in MA that's how it works, you get a tax credit for your trade in a sense. Now they are saying I may have to fork up 300 more bucks. Not my problem in my opinion. According to the MA tax code for vehicle purchase my trade had tax paid on it previously so it qualifies for the tax relief. I will not pay more tax just to make a dealer's life easier when I do not owe that tax. They will pay that tax or the deal is off if the RMV refuses to play nicely. I agreed to and paid the amount i signed for under good faith that my dealership knew what they were doing. I am now left to consider just how knowledgeable they are. And the guy I'm dealing with, is the sales manager.


As for being frustrated with Mass... well my issues with this states have just been building since i was stationed here, haha.

I'm sorry thenyour dealer is full of **** and you should bail on him now. This is from the Mass.gov DOR site which tells how sales tax is levied for dealer and private sales.

Calculation of the Tax:
The sales tax rate is 6.25% of the sales price if the sale is made by a motor vehicle dealer or lessor registered with the Department of Revenue. If the motor vehicle is sold in a casual and isolated sales transaction, however, the use tax rate is 6.25% of the actual amount paid for the vehicle or the clean trade-in value (book value) of the vehicle, whichever is greater.

Here is the actual link: http://www.mass.gov/dor/businesses/.../motor-vehicle-sales-and-use-tax.html#General

Maybe you r dealer isn't intentionally trying to rip you off, but they are incompetent fools. Don't give them a single penny more !!!

 

[gerdawg]

Something doesn't sound right...you sure they even have the bike? This sounds like a stall tactic or something.

Granted I'm not in MA but they can't make life THAT difficult.

With progressive/USAA they just faxed the documents right over on the spot when I bought my other bikes here and in NJ. Again I'm not in MA but I can't believe they would be so behind the times.

As for sales tax, they already told you if you could prove you paid tax on the other bike that you wouldn't have to pay tax on the difference for the new. Now you verified that you had and they want you to pay tax?

It's time to get everything undone and walk away. Not to mention the fact that another member here Stryker2012 lives in MA and didn't have to go through all of these hoops...so something seems to be up.

 

[Stryker2012]

As for sales tax, they already told you if you could prove you paid tax on the other bike that you wouldn't have to pay tax on the difference for the new. Now you verified that you had and they want you to pay tax?

Never in my life have I been told I need proof a sales tax paid on a trade-in.

 

[Michael88997]

man that bites, hope it gets fixed for you.. all I can say is God bless Texas!!.. As long as you don't have a record you can buy anything you want.. even my CHL teacher just gave us the answers cause he knew the test is dumb

 

[Stryker2012]

:bump: I just want to make sure you see this ryderjay.

I'm sorry thenyour dealer is full of **** and you should bail on him now. This is from the Mass.gov DOR site which tells how sales tax is levied for dealer and private sales.

Calculation of the Tax:
The sales tax rate is 6.25% of the sales price if the sale is made by a motor vehicle dealer or lessor registered with the Department of Revenue. If the motor vehicle is sold in a casual and isolated sales transaction, however, the use tax rate is 6.25% of the actual amount paid for the vehicle or the clean trade-in value (book value) of the vehicle, whichever is greater.

Here is the actual link: http://www.mass.gov/dor/businesses/.../motor-vehicle-sales-and-use-tax.html#General

Maybe you r dealer isn't intentionally trying to rip you off, but they are incompetent fools. Don't give them a single penny more !!!