Hi all, i'm a bit frustrated right now and hoping maybe somebody can shed some light on this.
My bike has 950 miles on it and ran rock solid during those miles. I took it in for it's "first service" (only to find out it's nothing but a glorified, expensive, oil change but that's another topic) last Friday. When i picked it up i didn't even make it out of the parking lot before i noticed something was wrong. At extremely slow speeds, and i'm talking < 5 mph here with clutch in just coasting to a stop...the speed just above where being able to balance becomes an issue...there was a very obvious new squealing / rubbing noise that appears to be coming from the belt area. I immediately called them, explained the problem and they agreed to come pick it up this morning.
Well of course nobody could get it to make any noise today despite "putting on 10 miles in city traffic", even though i explained the issue happens under 5mph. so they just brought it back to me. Before i let the guy leave i tested it, and although fainter, it's doing the exact same thing. So i had the guy that dropped it off ride it and explained to him how to make it happen and he heard/felt the exact same issue. He suggested "putting some miles on it" and if it keeps happening to call them again.
So, what the #*$&?! It definitely did not make this noise for the first 950 miles. They did admit to adjusting the belt tension during the service which I'm assuming is the root of the problem. My first thought was that putting some miles on it seemed reasonable but now that he left and i did some more testing, i'm getting much more annoyed that there is an obvious issue and his solution was just to hope it magically goes away!
So, the issue: extremely slow speed, coasting to a stop, no brakes = squealing / rubbing. Not every time. Seems to happen more if i'm doing severe steering back and forth really getting the bike to sway, like if i was doing a slalom around cones.
Any thoughts / suggestions would be much appreciated.
My bike has 950 miles on it and ran rock solid during those miles. I took it in for it's "first service" (only to find out it's nothing but a glorified, expensive, oil change but that's another topic) last Friday. When i picked it up i didn't even make it out of the parking lot before i noticed something was wrong. At extremely slow speeds, and i'm talking < 5 mph here with clutch in just coasting to a stop...the speed just above where being able to balance becomes an issue...there was a very obvious new squealing / rubbing noise that appears to be coming from the belt area. I immediately called them, explained the problem and they agreed to come pick it up this morning.
Well of course nobody could get it to make any noise today despite "putting on 10 miles in city traffic", even though i explained the issue happens under 5mph. so they just brought it back to me. Before i let the guy leave i tested it, and although fainter, it's doing the exact same thing. So i had the guy that dropped it off ride it and explained to him how to make it happen and he heard/felt the exact same issue. He suggested "putting some miles on it" and if it keeps happening to call them again.
So, what the #*$&?! It definitely did not make this noise for the first 950 miles. They did admit to adjusting the belt tension during the service which I'm assuming is the root of the problem. My first thought was that putting some miles on it seemed reasonable but now that he left and i did some more testing, i'm getting much more annoyed that there is an obvious issue and his solution was just to hope it magically goes away!
So, the issue: extremely slow speed, coasting to a stop, no brakes = squealing / rubbing. Not every time. Seems to happen more if i'm doing severe steering back and forth really getting the bike to sway, like if i was doing a slalom around cones.
Any thoughts / suggestions would be much appreciated.